Question 1

What types of services do you provide?

Accepted Answer

I provide a range of services to ensure that you and your loved ones receive the support and guidance needed during this time:

- Emotional & Physical Support during the Transition Journey
- Hospice & Palliative Care Planning
- Companioning & Bedside Vigiling
- End of Life Organization and Estate Readiness Support
- Guided Completion of Advance Care and Health Directives
- Health Care Advocacy & Education
- Legacy Projects & End-of-Life Portfolios
- Reiki Energy Healing
- Herbal and Plant Medicine for Comfort and Care
- After Death Body Care
- Celebration of Life Planning
- Integrated Grief Sessions
- Managing & Wrapping-up Life Affairs
- Death with Dignity Planning

Question 2

What should clients know about your pricing (e.g., discounts, fees, packages)?

Accepted Answer

At A SoulFull Journey, transparency and compassionate support guide every step of our services. To ensure clarity and openness, our fee structure is fully disclosed and discussed before embarking on our journey together. Here's what you can expect:

Full Disclosure: We believe in open communication, and therefore, our fees will be clearly outlined and discussed during our initial conversations. This ensures that you have a comprehensive understanding of the financial aspects before deciding to move forward.

Upfront Payment: Payment is due upfront to secure and retain our services. This allows us to focus on providing dedicated support throughout the entirety of our partnership.

Financial Difficulties or Payment Schedule: We understand that everyone's financial situation is unique. If you encounter any difficulties or require a payment schedule, please don't hesitate to discuss this with us. We are open to accommodating your needs and finding a solution that works for both parties.

Packages and A-la-carte Services: To cater to the diverse needs of our clients, we offer both package deals and individual, a-la-carte services. This flexibility allows you to choose a support plan that aligns with your specific needs and preferences.

At A SoulFull Journey, our commitment is not only to provide compassionate end-of-life support but also to ensure that our services are accessible and accommodating. We look forward to discussing your unique needs and finding the right arrangement for your journey.

Question 3

What is your typical process for working with a new client?

Accepted Answer

A SoulFull Journey's process is designed to ensure a personalized and supportive experience for you or your loved one. Here's a glimpse of what you can expect:

Discovery Call: Begin your journey with an initial call. This is an opportunity for us to connect, discuss your needs, and explore how our services can provide the support you're looking for.

Consultation Scheduling: Once we've identified your unique needs, we'll schedule a consultation at a time that suits you. This session allows us to delve deeper into your, values, what is important to you and any specific requests you may have.

Follow-up: After the consultation, we'll follow up with you to ensure that our approach aligns with your expectations and needs. Your comfort and satisfaction are our top priorities.

Contract Review and Signing: For your peace of mind and transparency, we will provide a detailed contract outlining the scope of our services. Take the time to review and, if you're comfortable, sign the contract to solidify our partnership.

Client Profile Creation: To streamline communication and ensure a seamless experience, we'll help you set up a client profile. This platform allows you to receive correspondence, sign essential documents, and manage payments securely and efficiently.

First Session Scheduling: With everything in place, we'll work together to schedule your first session. This marks the beginning of our dedicated support as we navigate this journey together.

At A SoulFull Journey, we understand the importance of this sensitive time, and our process is designed to provide comfort and assistance every step of the way. We look forward to accompanying you on this profound and meaningful journey.

Question 4

What are some of the ways you have supported someone at end-of-life?

Accepted Answer

In my role as a death doula, I've had the privilege of providing a range of supportive services to individuals and their families navigating the end-of-life journey. Some of the ways I've offered assistance include:

Advance Care Directive Completion: Guiding individuals through the process of drafting advance directives to ensure their healthcare preferences and wishes are clearly documented and shared with loved ones.

Normalizing Death: Creating a space for open conversations and reflections on the natural process of death, fostering a sense of understanding and acceptance.

Legacy Projects: I support you in uncovering the moments, messages, and memories that define your life, then help shape them into a tangible expression of your legacy to share with love ones.

After Death Body Washing: Offering a gentle and respectful after-death body washing ritual, providing a serene and compassionate transition for the departed.

Celebration of Life Arrangements: Collaborating with families and funeral homes to plan and organize personalized Celebration of Life ceremonies that honor and commemorate the unique journey of their loved ones.

Integrated Grief Support/Circles: Facilitating grief support circles and providing individual integrated grief support, creating a supportive community for individuals to share their experiences and emotions.

Death with Dignity Planning and Support: Offering comprehensive guidance and support in planning for death with dignity, ensuring individuals have the autonomy to make choices aligned with their values and preferences.

Each of these services is tailored to meet the unique needs and wishes of those I have had the privilege to serve. It is my commitment to provide compassionate and personalized support during this profound and sacred time.

Question 5

What advice would you give someone looking to hire an end-of-life doula?

Accepted Answer

When choosing a death doula, it’s important to find someone whose energy and personality feel like a good fit, someone you feel safe, seen, and comfortable with. Look for a doula whose services align with your needs, whether that’s emotional support, practical planning, legacy projects, or bedside presence. Ask about their training, experience, and philosophy of care to ensure it resonates with your values and beliefs. Most importantly, trust your intuition, the right doula will bring a sense of calm, compassion, and genuine connection to your journey.

Question 6

What questions should clients think through before talking to doulas?

Accepted Answer

Finding the right death doula is a deeply personal decision. You’ll want someone whose presence brings peace, comfort, and trust. Consider asking questions like: What inspired you to do this work, and how do you approach end-of-life care? What specific services do you offer, and how do you tailor your support to meet individual needs? How do you show up in the final days or hours of life, and how do you care for loved ones before and after the transition? And of course, what are your fees or packages, and are flexible payment options available? The right doula will not only meet your practical needs but also honor your spirit, your story, and your journey.

Question 7

What populations are you best suited to serve?

Accepted Answer

At A SoulFull Journey, our mission is to provide inclusive and compassionate end-of-life support to individuals and families. We proudly serve all clients, embracing the rich tapestry of humanity without regard to race, age, gender, ethnicity, or religion. Our commitment is to create a safe and supportive space for everyone, honoring the unique and diverse journeys that each person brings to this profound experience. You are welcome here, and we look forward to accompanying you on your unique SoulFull Journey.

Question 8

Do you offer any physical modalities or specialty training?

Accepted Answer

In the sacred space of end-of-life care, Reiki serves as a gentle and holistic modality that can bring profound comfort and peace to individuals on their journey. Rooted in the belief that life force energy flows through all living beings, Reiki promotes balance and relaxation, facilitating a sense of tranquility during this transitional period.

Reiki is woven into our end-of-life healing process, offering a gentle touch and energy transfer that may help alleviate physical discomfort, reduce anxiety, and promote emotional well-being. As a complementary practice, Reiki does not seek to cure, but rather to provide a soothing and supportive environment that honors the individual's unique experience.

Whether administered through hands-on touch or practiced remotely, Reiki can be tailored to meet the specific needs and preferences of each client. It is a beautiful and non-invasive way to enhance the quality of life, fostering a sense of calm and connection during this profound and sacred time.

If you are drawn to the idea of incorporating Reiki into your end-of-life healing journey, I am here to discuss how this gentle energy modality can be seamlessly integrated into your personalized care plan. Together, let us embark on a SoulFull Journey that embraces the healing power of energy and compassion.

Question 9

Do you offer any other services beyond end-of-life doula support?

Accepted Answer

In addition to death doula support, I offer end-of-life planning services that help individuals prepare for estate and advance care needs. This includes guidance in organizing important documents such as wills, advance directives, financial powers of attorney, and other essential planning materials. My role is to walk alongside you in gathering, clarifying, and documenting your wishes, so you and your loved ones can move through this time with confidence, peace, and clarity.  When legal expertise is required, I connect clients with trusted attorneys to ensure all documents are properly completed and filed.

Question 10

Do you work as part of a collaborative or independently?

Accepted Answer

I am dedicated to providing personalized and comprehensive end-of-life support, I take pride in being the owner and operator, I also recognize the importance of collaboration. In certain instances, I work alongside others, outsourcing and collaborating on services that may be outside my direct scope but are essential for meeting the unique needs of my clients. This collaborative approach ensures that each individual receives the most tailored and holistic support on their SoulFull Journey. Your well-being is at the forefront of our efforts, and I am committed to creating a meaningful and comforting experience, whether working individually or in partnership with other compassionate professionals.

Question 11

Are you willing to work remotely?

Accepted Answer

I am pleased to offer remote end-of-life support, utilizing accessible platforms such as Zoom and Google Meet, as well as traditional phone calls. Embracing the advancements in technology, I bring compassionate guidance and assistance to you from the comfort of your own space. Whether we connect through virtual meetings or engage in meaningful conversations over the phone, my commitment to providing personalized and supportive services remains unwavering. Distance is not a barrier, and I look forward to joining you on your SoulFull Journey, no matter where you may be.

Charmayne Turner, A SoulFull Journey, LLC

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Frequently Asked Questions

What types of services do you provide?

What should clients know about your pricing(e.g., discounts, fees, packages)?

What is your typical process for working with a new client?

What are some of the ways you have supported someone at end-of-life?

What advice would you give someone looking to hire an end-of-life doula?

What questions should clients think through before talking to doulas?

What populations are you best suited to serve?

Do you offer any physical modalities or specialty training?

Do you offer any other services beyond end-of-life doula support (e.g. advanced care planning, paralegal, legacy services, chaplaincy services)?

Do you work as part of a collaborative or independently?

Are you willing to work remotely?

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